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CDAOI Insurance

June 11-12 | W Hoboken, NJ

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Day 1
11 June
08:00

Registration & Networking in the Exhibition Area

Registration & Networking in the Exhibition Area

June 11 | 08:00 - 09:00

Speaking:

09:00

Chairman's Opening Remarks

Chairman's Opening Remarks

June 11 | 09:00 - 09:15

Speaking:

09:15

Opening CDO Keynote: Company Evolution - Beyond the Traditional Scope to Data Monetization

  • Understanding the value of your company's enterprise data to realize revenue opportunities
  • What business models are available for data monetization, and which is right for your business?
  • The importance of easily accessible data, in a scalable format - In what ways can you utilize under used data to increase its value?
  • Strategies for monetizing customer interaction data – the importance of lifetime customer value and not just short term gains discussed

Speaking:

Joe Vellaiparambil

Joe Vellaiparambil

Chief Data and Analytics Officer, AXA

Opening CDO Keynote: Company Evolution - Beyond the Traditional Scope to Data Monetization

June 11 | 09:15 - 09:45

  • Understanding the value of your company's enterprise data to realize revenue opportunities
  • What business models are available for data monetization, and which is right for your business?
  • The importance of easily accessible data, in a scalable format - In what ways can you utilize under used data to increase its value?
  • Strategies for monetizing customer interaction data – the importance of lifetime customer value and not just short term gains discussed

Speaking:

Joe Vellaiparambil

Joe Vellaiparambil

AXA

09:45

Keynote Presentation: Seven Habits of a Highly Effective CDAO

  • Create detailed communication strategy (with various levels of stakeholders)
  • Obtain and document value from data & analytics projects · Implement a popular company-wide education program on Data Science and AI
  • Organize your team well: Support but do not disintermediate data scientists
  • Other concrete tips on how to make a data/analytics function successful in a complex organization

Speaking:

Glenn Hoffman

Glenn Hofmann

Chief Analytics Officer, New York Life

Keynote Presentation: Seven Habits of a Highly Effective CDAO

June 11 | 09:45 - 10:15

  • Create detailed communication strategy (with various levels of stakeholders)
  • Obtain and document value from data & analytics projects · Implement a popular company-wide education program on Data Science and AI
  • Organize your team well: Support but do not disintermediate data scientists
  • Other concrete tips on how to make a data/analytics function successful in a complex organization

Speaking:

Glenn Hoffman

Glenn Hofmann

New York Life

10:15

Panel Discussion: Getting the Basics Right With AI & Machine Learning

  • Reverse the traditional order: finding business use cases for AI and big data before it is acquired
  • How to actually define AI or machine learning and what it is going to do for your organization
  • Getting ‘hygiene’ factors in place: making sure that you have the correct infrastructure and operations

Speaking:

AtulKapoor_Photo

Atul Kapoor

Director of Risk Analytics & Modeling , Genworth Financial

CalvinStrong_Photo2

Calvin Strong

VP Claims Operations , MetLife

ScottCohanpour_Photo

Scott Cohanpour

Data Officer , Speciality Insurance Division of Munich Re America

ANDREW-SOHN

Andrew Sohn

Former SVP, Global Digital and Analytics Services, Crawford and Company

Panel Discussion: Getting the Basics Right With AI & Machine Learning

June 11 | 10:15 - 10:45

  • Reverse the traditional order: finding business use cases for AI and big data before it is acquired
  • How to actually define AI or machine learning and what it is going to do for your organization
  • Getting ‘hygiene’ factors in place: making sure that you have the correct infrastructure and operations

Speaking:

ANDREW-SOHN

Andrew Sohn

Crawford and Company

AtulKapoor_Photo

Atul Kapoor

Genworth Financial

ScottCohanpour_Photo

Scott Cohanpour

Speciality Insurance Division of Munich Re America

CalvinStrong_Photo2

Calvin Strong

MetLife

10:45

Mid-Morning Coffee Break & Networking Break in the Exhibition Area

Mid-Morning Coffee Break & Networking Break in the Exhibition Area

June 11 | 10:45 - 11:15

Speaking:

11:15

Keynote Presentation: Data Evolution and the Tug of War With IT

  • The valuation of firms today is not as it used to be. Our landscape of large monopolies today have different characteristics and we need to consider what that means for how we value firms in every industry
  • Firms are responding with a shift at the executive levels and the c-suite continuum from CIO, CTO, CDO, CAO, etc. has been continuously evolving
  • The silent changes a firm goes through to try to penetrate the new valuation model of our firms has resulted in silent tug of wars. The simple questions of ‘what is data’ vs. ‘what is IT’ has left colleagues in our industry in limbo
  • We can transform our firms to increase our innovation premium as long as we make some courageous tradeoffs. It’s all about where we want to be in 2-4 Years

Speaking:

HennaKarna_Photo_Updated

Henna Karna

Chief Data Officer , AXA XL

Keynote Presentation: Data Evolution and the Tug of War With IT

June 11 | 11:15 - 11:45

  • The valuation of firms today is not as it used to be. Our landscape of large monopolies today have different characteristics and we need to consider what that means for how we value firms in every industry
  • Firms are responding with a shift at the executive levels and the c-suite continuum from CIO, CTO, CDO, CAO, etc. has been continuously evolving
  • The silent changes a firm goes through to try to penetrate the new valuation model of our firms has resulted in silent tug of wars. The simple questions of ‘what is data’ vs. ‘what is IT’ has left colleagues in our industry in limbo
  • We can transform our firms to increase our innovation premium as long as we make some courageous tradeoffs. It’s all about where we want to be in 2-4 Years

Speaking:

HennaKarna_Photo_Updated

Henna Karna

AXA XL

11:45

Keynote Presentation: Great Expectations - Using Data to Respond to Customer Needs and Personalise the Process in Insurance

  • The insurance industry is changing to respond to customer needs first: what should we do to respond?
  • Creating a more personalized experience for the consumer to create a personal process to impact the bottom line
  • Analyzing the processes to put into place for a better consumer focus

Speaking:

GuruRao_Photo

Guru Rao

Chief Data & Analytics Officer, FBAlliance Insurance Company

Keynote Presentation: Great Expectations - Using Data to Respond to Customer Needs and Personalise the Process in Insurance

June 11 | 11:45 - 12:15

  • The insurance industry is changing to respond to customer needs first: what should we do to respond?
  • Creating a more personalized experience for the consumer to create a personal process to impact the bottom line
  • Analyzing the processes to put into place for a better consumer focus

Speaking:

GuruRao_Photo

Guru Rao

FBAlliance Insurance Company

12:15

Panel Discussion: Assimilating Data and Analytics into Business Processes

  • Using data and analytics as transformative processes to change behavior
  • Bridging the gap between data scientists and the leadership team
  • How to utilize a combination of active change management processes and incentivizing employees to adapt

Speaking:

CindyForbes_Photo

Cindy Forbes

Chief Analytics Officer , Manulife Financial

LorenzoBall_Photo

Lorenzo Ball

VP Data Strategy & Analytics , Ameritas

Speaker 2 - CAO Fall (5)-1

Katya Hall

Sr. Manager, Enterprise Data Science & Analytics, CUNA Mutual

Isa Terzi

Isa Terzi

VP, Global Analytics and Reporting Lead, , Berkshire Hathaway Specialty Insurance

BijeshJacob_Photo

Bijesh Jacob

Head of Technology & Standards , ACORD

Panel Discussion: Assimilating Data and Analytics into Business Processes

June 11 | 12:15 - 12:45

  • Using data and analytics as transformative processes to change behavior
  • Bridging the gap between data scientists and the leadership team
  • How to utilize a combination of active change management processes and incentivizing employees to adapt

Speaking:

Speaker 2 - CAO Fall (5)-1

Katya Hall

CUNA Mutual

Isa Terzi

Isa Terzi

Berkshire Hathaway Specialty Insurance

LorenzoBall_Photo

Lorenzo Ball

Ameritas

CindyForbes_Photo

Cindy Forbes

Manulife Financial

BijeshJacob_Photo

Bijesh Jacob

ACORD

12:45

Lunch & Networking in the Exhibition Area

Lunch & Networking in the Exhibition Area

June 11 | 12:45 - 13:45

Speaking:

1:45

Discussion Group 1A: AI and the Customer Focus

How can insurance companies best utilize new technologies to improve the customer journey?

Speaking:

RichardMcCathron_Photo

Richard McCathron

Chief Insurance Officer , Hippo Insurance

Jerry Gupta

Jerry Gupta

SVP, Digital Analyst Catalyst, Swiss Re

DeanCowger_Photo

Dean Cowger

VP Information Management and Analytics , Travelers

Jim Albert, Neptune Flood Insurance

Jim Albert

CEO, Neptune Flood Insurance

Discussion Group 1A: AI and the Customer Focus

June 11 | 13:45 - 14:30

How can insurance companies best utilize new technologies to improve the customer journey?

Speaking:

Jerry Gupta

Jerry Gupta

Swiss Re

DeanCowger_Photo

Dean Cowger

Travelers

Jim Albert, Neptune Flood Insurance

Jim Albert

Neptune Flood Insurance

RichardMcCathron_Photo

Richard McCathron

Hippo Insurance

1:45

Discussion Group 1C: Leveraging Investigative Intelligence to Combat Fraud

Making the most of data for detection, investigation and mitigation of fraud in the insurance industry

Speaking:

JOHN_RANDLES_SIREN

John Randles

CEO, Siren

Discussion Group 1C: Leveraging Investigative Intelligence to Combat Fraud

June 11 | 13:45 - 14:30

Making the most of data for detection, investigation and mitigation of fraud in the insurance industry

Speaking:

JOHN_RANDLES_SIREN

John Randles

Siren

1:45

Discussion Group 1B: Data Management for AI

Getting effective data strategy and data management processes in place for AI

Speaking:

AsifSyed_Photo

Asif Syed

VP Data Strategy, Hartford Steam Boiler

Isa Terzi

Isa Terzi

VP, Global Analytics and Reporting Lead, , Berkshire Hathaway Specialty Insurance

ANDREW-SOHN

Andrew Sohn

Former SVP, Global Digital and Analytics Services, Crawford and Company

TomWhite_Photo

Tom White

VP Clinical Informatics and Data Strategy , CDPHP

Discussion Group 1B: Data Management for AI

June 11 | 13:45 - 14:30

Getting effective data strategy and data management processes in place for AI

Speaking:

ANDREW-SOHN

Andrew Sohn

Crawford and Company

Isa Terzi

Isa Terzi

Berkshire Hathaway Specialty Insurance

AsifSyed_Photo

Asif Syed

Hartford Steam Boiler

TomWhite_Photo

Tom White

CDPHP

2:30

Discussion Group 2A: AI as a Business Advantage

Enhancing the benefit of AI throughout the value chain and ensuring plans are scalable to the business

Speaking:

Anna Foat

Anna Foat

Director, Global Transformation, Sun Life Financial

Jerry Gupta

Jerry Gupta

SVP, Digital Analyst Catalyst, Swiss Re

DavidHopewell_Photo

David Hopewell

Chief Data and Innovation Officer , Transamerica

Joe Vellaiparambil

Joe Vellaiparambil

Chief Data and Analytics Officer, AXA

Discussion Group 2A: AI as a Business Advantage

June 11 | 14:30 - 15:15

Enhancing the benefit of AI throughout the value chain and ensuring plans are scalable to the business

Speaking:

Joe Vellaiparambil

Joe Vellaiparambil

AXA

Jerry Gupta

Jerry Gupta

Swiss Re

Anna Foat

Anna Foat

Sun Life Financial

DavidHopewell_Photo

David Hopewell

Transamerica

2:30

Discussion Group 2B: Data Privacy

Navigating the data ethics and inter-state data compliance maze

Speaking:

Todd Lehmann

Todd W. Lehmann

Vice President & Chief Actuary, Quincy Mutual Group

ANDREW-SOHN

Andrew Sohn

Former SVP, Global Digital and Analytics Services, Crawford and Company

Discussion Group 2B: Data Privacy

June 11 | 14:30 - 15:15

Navigating the data ethics and inter-state data compliance maze

Speaking:

ANDREW-SOHN

Andrew Sohn

Crawford and Company

Todd Lehmann

Todd W. Lehmann

Quincy Mutual Group

2:30

Discussion Group 2C: Fighting Fraud

Improving fraud detection accuracy with predictive analytics

Speaking:

MartaMagnuszewska_Photo2

Marta Magnuszewska

Senior Analytics Leader Claims Organization , Allstate Insurance

Asish Kohad-1

Ashish Kohad

AVP, Predictive Analytics and Data Science, Zurich North America

NancyHom_Photo

Nancy Hom

Head of Global Audit Data & Analytics , MetLife

Discussion Group 2C: Fighting Fraud

June 11 | 14:30 - 15:15

Improving fraud detection accuracy with predictive analytics

Speaking:

Asish Kohad-1

Ashish Kohad

Zurich North America

MartaMagnuszewska_Photo2

Marta Magnuszewska

Allstate Insurance

NancyHom_Photo

Nancy Hom

MetLife

3:15

Afternoon Tea & Networking in the Exhibition Area

Afternoon Tea & Networking in the Exhibition Area

June 11 | 15:15 - 15:45

Speaking:

3:45

Keynote Presentation by Data Robot

Speaking:

NealSilbert_Photo

Neal Silbert

General Manager of Insurance, DataRobot

Keynote Presentation by Data Robot

June 11 | 15:45 - 16:15

Speaking:

NealSilbert_Photo

Neal Silbert

DataRobot

4:15

Case Study: If You Build it Right, Data Will Come

  • Unlocking real value from automation requires more ‘automatable’ pricing assets – get this right and you will be off on a vitreous cycle
  • This is the story of how and why Hiscox USA reconsidered how pricing as a core function can deliver breakthrough value and make us more competitive
  • How Hiscox drew from disciplines like design thinking to rebuild a pricing infrastructure with superior capacity for learning, adapting, innovation and reinvention.

Speaking:

ChrisSchenk

Chris Schenk

Pricing, Strategy and Underwriting Analytics Manager , Hiscox

Case Study: If You Build it Right, Data Will Come

June 11 | 16:15 - 16:45

  • Unlocking real value from automation requires more ‘automatable’ pricing assets – get this right and you will be off on a vitreous cycle
  • This is the story of how and why Hiscox USA reconsidered how pricing as a core function can deliver breakthrough value and make us more competitive
  • How Hiscox drew from disciplines like design thinking to rebuild a pricing infrastructure with superior capacity for learning, adapting, innovation and reinvention.

Speaking:

ChrisSchenk

Chris Schenk

Hiscox

4:45

Case Study: Integrating Data into a Single Digital Transformation Office

  • How all the data teams throughout within American Family Insurance were integrated into a single Digital Transformation team
  • How having a single centre of excellence not only led to greater operational efficiency but also cost savings
  • Leveraging knowledge and capabilities for added benefit throughout the whole organization
  • What went particularly well? What would we have done differently?

Speaking:

SardarAfra_Photo

Sardar Afra

Manager of Data Science , American Family Insurance

Case Study: Integrating Data into a Single Digital Transformation Office

June 11 | 16:45 - 17:15

  • How all the data teams throughout within American Family Insurance were integrated into a single Digital Transformation team
  • How having a single centre of excellence not only led to greater operational efficiency but also cost savings
  • Leveraging knowledge and capabilities for added benefit throughout the whole organization
  • What went particularly well? What would we have done differently?

Speaking:

SardarAfra_Photo

Sardar Afra

American Family Insurance

5:15

Panel Discussion: Do You Really Need a Chief Data Officer?

  • If you have a Chief Analytics Officer, Chief Information Officer, Chief Operating Officer and Chief Innovation Officer, do you really need a Chief Data Officer?
  • What does each role bring to the table in terms of risk minimization and value maximization?
  • How important is it to keep the roles of each distinct?

Speaking:

UpendraBelhe_Photo

Upendra Belhe

Chief Data & Analytics Officer, Gen Re

Joe Vellaiparambil

Joe Vellaiparambil

Chief Data and Analytics Officer, AXA

BradLipic_Photo

Brad Lipic

VP Head of Global Data Strategy , Reinsurance Group of America

GeneBoomer_Photo

Gene Boomer

Senior Enterprise Data Architect , Protective Insurance

Panel Discussion: Do You Really Need a Chief Data Officer?

June 11 | 17:15 - 17:45

  • If you have a Chief Analytics Officer, Chief Information Officer, Chief Operating Officer and Chief Innovation Officer, do you really need a Chief Data Officer?
  • What does each role bring to the table in terms of risk minimization and value maximization?
  • How important is it to keep the roles of each distinct?

Speaking:

Joe Vellaiparambil

Joe Vellaiparambil

AXA

BradLipic_Photo

Brad Lipic

Reinsurance Group of America

UpendraBelhe_Photo

Upendra Belhe

Gen Re

GeneBoomer_Photo

Gene Boomer

Protective Insurance

5:45

Chairman's Closing Remarks

Chairman's Closing Remarks

June 11 | 17:45 - 18:00

Speaking:

6:00

Drinks Reception

Drinks Reception

June 11 | 18:00 - 19:00

Speaking:

7:00

Day One Close

Day One Close

June 11 | 19:00

Speaking:

Day 2
12 June
08:15

Registration & Networking in the Exhibition Area

Registration & Networking in the Exhibition Area

June 12 | 08:15 - 08:45

Speaking:

08:45

Chairman's Opening Remarks

Chairman's Opening Remarks

June 12 | 08:45 - 09:00

Speaking:

09:00

Opening CDO Keynote: Case Study - Using Design Thinking as an Organisational Tool to Accelerate Analytics

  • Utilizing design thinking to make sure that the specific organizational outcomes are identified before data projects are embarked on
  • How design thinking can help employees to embrace the unfamiliar
  • Design thinking as a business process: a case study on how to incorporate analytics as a part of the business methodology

Speaking:

DavidHopewell_Photo

David Hopewell

Chief Data and Innovation Officer , Transamerica

Opening CDO Keynote: Case Study - Using Design Thinking as an Organisational Tool to Accelerate Analytics

June 12 | 09:00 - 09:30

  • Utilizing design thinking to make sure that the specific organizational outcomes are identified before data projects are embarked on
  • How design thinking can help employees to embrace the unfamiliar
  • Design thinking as a business process: a case study on how to incorporate analytics as a part of the business methodology

Speaking:

DavidHopewell_Photo

David Hopewell

Transamerica

09:30

Keynote Presentation: How to Effectively Manage Algorithm Risks in the Face of Increasing Complexity

  • Safeguarding against the unintentional biases and errors that algorithm risks can produce
  • Managing risks that came from designing the algorithm itself, including input data and human biases
  • Deploying an effective and transparent governance structure, including policies, standards and roles and responsibilities

Speaking:

Jerry Gupta

Jerry Gupta

SVP, Digital Analyst Catalyst, Swiss Re

Keynote Presentation: How to Effectively Manage Algorithm Risks in the Face of Increasing Complexity

June 12 | 09:30 - 10:00

  • Safeguarding against the unintentional biases and errors that algorithm risks can produce
  • Managing risks that came from designing the algorithm itself, including input data and human biases
  • Deploying an effective and transparent governance structure, including policies, standards and roles and responsibilities

Speaking:

Jerry Gupta

Jerry Gupta

Swiss Re

10:00

Keynote Presentation: Utilizing Data to Succeed in the Customer-Centric Revolution

  • The era of customers as policyholders is over: with increased competition, we now need to embrace an era in which business processes put the customer first
  • Using advanced analytics to improve services for current customers
  • New ways to segment customers and personalize the process

Speaking:

DennisNilsson_Photo

Dennis Nilsson

AVP Head of Advanced Analytics , TD Insurance

Keynote Presentation: Utilizing Data to Succeed in the Customer-Centric Revolution

June 12 | 10:00 - 10:30

  • The era of customers as policyholders is over: with increased competition, we now need to embrace an era in which business processes put the customer first
  • Using advanced analytics to improve services for current customers
  • New ways to segment customers and personalize the process

Speaking:

DennisNilsson_Photo

Dennis Nilsson

TD Insurance

10:30

Panel Discussion: Establishing Strong Business Links Throughout the Organization

  • What tactics or methods have you used to assist other non-technical employees to understand how data science and data analytics team add value?
  • How can we identify business problems before we acquire the data to solve them?
  • Getting to know exactly where points for improvement are in business optimization to show significant results

Speaking:

Speaker 2 - CAO Fall (5)-1

Katya Hall

Sr. Manager, Enterprise Data Science & Analytics, CUNA Mutual

DerekWinkler_Photo

Derek Winkler

AVP Data Science, Hanover Insurance Group

DonaldMango_Photo

Donald Mango

Global Head of Actuarial Pricing and Analytics, Everest Insurance

NancyHom_Photo

Nancy Hom

Head of Global Audit Data & Analytics , MetLife

Panel Discussion: Establishing Strong Business Links Throughout the Organization

June 12 | 10:30 - 11:00

  • What tactics or methods have you used to assist other non-technical employees to understand how data science and data analytics team add value?
  • How can we identify business problems before we acquire the data to solve them?
  • Getting to know exactly where points for improvement are in business optimization to show significant results

Speaking:

Speaker 2 - CAO Fall (5)-1

Katya Hall

CUNA Mutual

DerekWinkler_Photo

Derek Winkler

Hanover Insurance Group

DonaldMango_Photo

Donald Mango

Everest Insurance

NancyHom_Photo

Nancy Hom

MetLife

11:00

Mid-Morning Coffee and Networking Break in the Exhibition Area

Mid-Morning Coffee and Networking Break in the Exhibition Area

June 12 | 11:00 - 11:30

Speaking:

11:30

Keynote Presentation: Data and Digital Transformation in the Age of New Insurance

  • Not understanding how to leverage the technology trends that are transforming the insurance industry, is a major risk facing many insurance companies
  • The speaker will demystify a number of looming technology trends, in a non-technical fashion
  • You will leave this presentation motivated and energized to explore and to find new ways to bridge the gap between your people, advanced technology, data analytics and AI

Speaking:

ScottCohanpour_Photo

Scott Cohanpour

Data Officer , Speciality Insurance Division of Munich Re America

Keynote Presentation: Data and Digital Transformation in the Age of New Insurance

June 12 | 11:30 - 12:00

  • Not understanding how to leverage the technology trends that are transforming the insurance industry, is a major risk facing many insurance companies
  • The speaker will demystify a number of looming technology trends, in a non-technical fashion
  • You will leave this presentation motivated and energized to explore and to find new ways to bridge the gap between your people, advanced technology, data analytics and AI

Speaking:

ScottCohanpour_Photo

Scott Cohanpour

Speciality Insurance Division of Munich Re America

12:00

Case Study: Using Disparate Data Sources to Accelerate the Underwriting Process

  • How an insurance a home insurance startup with a strong growth trajectory is using third party data analytics to advance underwriting
  • Effective data integration using a combination of third party data, proprietary data, IoT devices and aerial imagery
  • What the customer wants has changed and so should you: using innovative processes to adapt to today’s changing market demands

Speaking:

RichardMcCathron_Photo

Richard McCathron

Chief Insurance Officer , Hippo Insurance

Case Study: Using Disparate Data Sources to Accelerate the Underwriting Process

June 12 | 12:00 - 12:30

  • How an insurance a home insurance startup with a strong growth trajectory is using third party data analytics to advance underwriting
  • Effective data integration using a combination of third party data, proprietary data, IoT devices and aerial imagery
  • What the customer wants has changed and so should you: using innovative processes to adapt to today’s changing market demands

Speaking:

RichardMcCathron_Photo

Richard McCathron

Hippo Insurance

12:30

Panel Discussion: Data Governance - Making Sure That it is Your Greatest Asset, Not Your Greatest Liability

  • What are the most important factors to take into consideration with regards to structuring your data?
  • Steps to take to arrange a formal data governance framework
  • How do you measure the effectiveness and ROI on a data governance programme?
  • What methods can be used to get formal structures in place for both structured and unstructured data

Speaking:

LorenzoBall_Photo

Lorenzo Ball

VP Data Strategy & Analytics , Ameritas

TomWhite_Photo

Tom White

VP Clinical Informatics and Data Strategy , CDPHP

DerekWinkler_Photo

Derek Winkler

AVP Data Science, Hanover Insurance Group

Joe Vellaiparambil

Joe Vellaiparambil

Chief Data and Analytics Officer, AXA

BradLipic_Photo

Brad Lipic

VP Head of Global Data Strategy , Reinsurance Group of America

Panel Discussion: Data Governance - Making Sure That it is Your Greatest Asset, Not Your Greatest Liability

June 12 | 12:30 - 13:00

  • What are the most important factors to take into consideration with regards to structuring your data?
  • Steps to take to arrange a formal data governance framework
  • How do you measure the effectiveness and ROI on a data governance programme?
  • What methods can be used to get formal structures in place for both structured and unstructured data

Speaking:

Joe Vellaiparambil

Joe Vellaiparambil

AXA

LorenzoBall_Photo

Lorenzo Ball

Ameritas

BradLipic_Photo

Brad Lipic

Reinsurance Group of America

DerekWinkler_Photo

Derek Winkler

Hanover Insurance Group

TomWhite_Photo

Tom White

CDPHP

1:00

Lunch & Networking in the Exhibition Area

Lunch & Networking in the Exhibition Area

June 12 | 13:00 - 14:00

Speaking:

2:00

Discussion Group 3A: Using New Technologies for Improved Operational Efficiency

Applying innovation to customer processes and procedures

Speaking:

GuruRao_Photo

Guru Rao

Chief Data & Analytics Officer, FBAlliance Insurance Company

RichardMcCathron_Photo

Richard McCathron

Chief Insurance Officer , Hippo Insurance

IMG_5206

Rob Galbraith

Former Director Underwriting Research , USAA

Discussion Group 3A: Using New Technologies for Improved Operational Efficiency

June 12 | 14:00 - 14:45

Applying innovation to customer processes and procedures

Speaking:

GuruRao_Photo

Guru Rao

FBAlliance Insurance Company

IMG_5206

Rob Galbraith

USAA

RichardMcCathron_Photo

Richard McCathron

Hippo Insurance

2:00

Discussion Group 3B: Organizational Relationships

Forging closer relationships between data scientists and claims experts to enhance the claims process

Speaking:

Todd Lehmann

Todd W. Lehmann

Vice President & Chief Actuary, Quincy Mutual Group

Silhouette-2

Xiaobo Shao

VP Data Audit , Chubb

CalvinStrong_Photo2

Calvin Strong

VP Claims Operations , MetLife

Discussion Group 3B: Organizational Relationships

June 12 | 14:00 - 14:45

Forging closer relationships between data scientists and claims experts to enhance the claims process

Speaking:

Todd Lehmann

Todd W. Lehmann

Quincy Mutual Group

Silhouette-2

Xiaobo Shao

Chubb

CalvinStrong_Photo2

Calvin Strong

MetLife

2:00

Discussion Group 3C: Predictive Analytics

Advanced predictive analytics to improve the customer experience: acclerated life underwriting

Speaking:

GuizhouHu_Photo

Guizhou Hu

Head of Risk Analytics , Reinsurance Group of America

SeanKeenan_Photo

Sean Keenan

VP Model Risk Governance Data & Analytics , New York Life

DavidHopewell_Photo

David Hopewell

Chief Data and Innovation Officer , Transamerica

Discussion Group 3C: Predictive Analytics

June 12 | 14:00 - 14:45

Advanced predictive analytics to improve the customer experience: acclerated life underwriting

Speaking:

SeanKeenan_Photo

Sean Keenan

New York Life