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8:00 AM
Registration & Light Breakfast
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8:50 AM
Chairperson's Opening Remarks
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9:00 AM
Enhancing the Strategic Value of Data & Analytics in Insurance Operations
- Identifying fraud patterns using advanced analytics techniques
- Optimizing pricing strategies through data-driven risk assessment
- Fostering a data-driven culture across insurance functions
Panelists:
Kevin Nickerson, AVP, Analytics and Sales Enablement, CHUBB
Matthew L. Montero, Chief Data Officer, GENERAL REINSURANCE CORPORATION
Mark McLaughlin, Director of Insurance, IBM
Moderated by:
Jeannie Furlan, VP, Financial Data & Analytics Strategy, MUTUAL OF OMAHA -
9:30 AM
Opening Keynote: Your AI isn’t Failing. You are.
Jeannie Furlan - VP, Financial Data & Analytics Strategy - MUTUAL OF OMAHA
In this provocative keynote, we’ll unpack what it really takes to turn data into value. Through four bold truths, you’ll get a front-row seat to the uncomfortable – and necessary – shifts D&A leaders must make to be successful:
• You’re in a toxic relationship…with data
• Spoiler alert: Data isn’t the most important part of your data strategy
• Ready or not, AI is coming for you
• It’s not the data. It’s you
If you’re ready to stop blaming technology and start leading the change, this is where it begins. -
10:00 AM
Keynote Presentation: Modernizing the Insurance Data Operations: Data Quality Best Practices and the Art of the Possible
Gorkem Sevinc - Co-founder and CEO - QUALYTICS
As insurers accelerate AI, automation, and advanced analytics, data quality directly affects financial risk and operational performance. In this keynote, we’ll discuss how proactive, augmented data quality helps insurers move from reactive cleanup to trusted, scalable decision-making. Attendees will learn:
- How insurers prevent data issues before they impact underwriting, claims, and reporting
- Why shared ownership between business and data teams is critical for scale and compliance
- Practical lessons for building trusted data foundations that support AI and analytics
Norma Anderson, Head of Data Governance,
MAPFRE
Gorkem Sevinc, Co-founder and CEO,
QUALYTICS
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10:30 AM
Networking Break
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11:00 AM
Aligning Data Initiatives with Strategic Business Goals: Prioritizing Data Projects Based on Their Impact on Core Insurance Objectives
- Criteria for evaluating and selecting high-impact data projects
- Role of executive sponsorship in driving data strategy
- Frameworks for linking data investments to insurance KPIs
Panelists:
Chetan Desai, Head of Data Governance and Operations, GUARDIAN LIFE
Matthew L. Montero, Chief Data Officer, GENERAL REINSURANCE CORPORATION
Moderated by:
Jeannie Furlan, VP, Financial Data & Analytics Strategy, MUTUAL OF OMAHA -
11:30 AM
Keynote Presentation: Is your Data Ready for AI? Ensure High-Quality, Well-Governed Data to Unlock the Full Potential of AI in Insurance
Richad Nieves-Becker - Former AVP, Data Science - METLIFE
- Establishing robust data governance frameworks for AI enablement
- Eliminating data silos to enable seamless data integration
- Ensuring data lineage and traceability for transparency and compliance
- Monitoring and maintaining data health to support scalable AI adoption
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12:00 PM
Keynote Presentation: Harnessing Fairness & Safety in AI
Shone Mousseiri - Director, AI Model Validation and Governance Scaling Responsible AI - MANULIFE
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12:20 AM
Roundtable Discussion: From Data to Decisions: Empowering Insurance with AI-Driven Insights
Rick O'Rourke - Chief Revenue Officer - PORTAL26
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12:20 AM
Roundtable Discussion: Operationalizing AI in Insurance: The Data Foundations that Speed Innovation while Mitigating Risk
Jatinder Luthra - Sales Engineering Advisor - DELPHIX
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12:50 PM
Lunch & Networking Break
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1:30 PM
Keynote Presentation: Reshaping Insurance Organizations to Foster a Culture and Workforce Ready for AI
- Embedding data-driven decision-making into daily operations
- Defining clear roles and responsibilities for analytics functions
- Investing in upskilling and reskilling across all levels of the workforce
Rita Fuller, CVP, Center for Data Science and Artificial Intelligence,
NEW YORK LIFE INSURANCE COMPANY
Melissa Wood, Vice President Change Management and Organizational Development,
NEW YORK LIFE INSURANCE COMPANY
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2:00 PM
Keynote Presentation: Revolutionizing Insurance Innovation through AI and Unstructured Data
Khyati Sharma - Technology Compliance Lead - CURE AUTO INSURANCE
• Leveraging AI to enhance underwriting accuracy and risk assessment
• Integrating unstructured data for deeper insights and predictive modeling
• Automating claims processing to reduce turnaround time and improve customer experience -
2:30 PM
Embracing Analytics to Transform Insurance Decision-Making
- Reducing fraud and operational inefficiencies through advanced analytics
- Empowering business users with self-service analytics tools
- Integrating analytics into core insurance functions like underwriting, claims, and pricing
Panelists:
Anuj Gupta, VP - Group Enterprise Data, ARGO GROUP
Craig D'Rozario, Senior Director of PMO, CURE AUTO INSURANCE
Nishit Dhilen Mehta, Vice President, Analytics Solutions Manager, JP MORGAN CHASE
Moderated by:
Jeannie Furlan, VP, Financial Data & Analytics Strategy, MUTUAL OF OMAHA -
3:10 PM
Keynote Presentation: Data-Enabled Understanding of Customer Risk in Insurance
- Detecting fraud early by using anomaly detection and network analysis techniques
- Ensuring regulatory compliance when using customer and third-party data
- Personalizing pricing and coverage through granular risk segmentation
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3:40 PM
Discussion Group: Key Takeaways CDAO Insurance
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4:10 PM
End of Event
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