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8:00 AM
Registration & Light Breakfast
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9:00 AM
Chairperson's Opening Remarks
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9:10 AM
Enhancing the Strategic Value of Data & Analytics in Insurance Operations
- Identifying fraud patterns using advanced analytics techniques
- Optimizing pricing strategies through data-driven risk assessment
- Fostering a data-driven culture across insurance functions
Panelists:
Kevin Nickerson, AVP, Analytics and Sales Enablement, CHUBB
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9:30 AM
Opening Keynote: Your AI isn’t Failing. You are.
Jeannie Furlan - VP, Financial Data & Analytics Strategy - MUTUAL OF OMAHA
In this provocative keynote, we’ll unpack what it really takes to turn data into value. Through four bold truths, you’ll get a front-row seat to the uncomfortable – and necessary – shifts D&A leaders must make to be successful:
• You’re in a toxic relationship…with data
• Spoiler alert: Data isn’t the most important part of your data strategy
• Ready or not, AI is coming for you
• It’s not the data. It’s you
If you’re ready to stop blaming technology and start leading the change, this is where it begins. -
9:50 AM
Keynote Presentation: From Risk Assessment to Value Creation - The Power of AI in Underwriting
- Analyzing historical data to uncover hidden risk patterns
- Ensuring explainability in AI-driven underwriting decisions
- Maintaining regulatory compliance with auditable AI models
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10:10 AM
Networking Break
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10:30 AM
Aligning Data Initiatives with Strategic Business Goals: Prioritizing Data Projects Based on Their Impact on Core Insurance Objectives
- Criteria for evaluating and selecting high-impact data projects
- Role of executive sponsorship in driving data strategy
- Frameworks for linking data investments to insurance KPIs
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11:00 AM
Keynote Presentation: Balancing Innovation and Compliance: Integrating LLMs into Insurance Operations
Shone Mousseiri - Director, AI Model Validation and Governance Scaling Responsible AI - MANULIFE
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11:30 AM
Keynote Presentation: Is your Data Ready for AI? Ensure High-Quality, Well-Governed Data to Unlock the Full Potential of AI in Insurance
- Establishing robust data governance frameworks for AI enablement
- Eliminating data silos to enable seamless data integration
- Ensuring data lineage and traceability for transparency and compliance
- Monitoring and maintaining data health to support scalable AI adoption
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11:50 AM
Roundtable Discussion: From Data to Decisions: Empowering Insurance with AI-Driven Insights
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11:50 AM
Roundtable Discussion: How to Launch AI Governance Initiatives in the Insurance Industry?
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12:20 PM
Lunch & Networking Break
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1:20 PM
Keynote Presentation: Reshaping Insurance Organizations to Foster a Culture and Workforce Ready for AI
- Embedding data-driven decision-making into daily operations
- Defining clear roles and responsibilities for analytics functions
- Investing in upskilling and reskilling across all levels of the workforce
Rita Fuller, CVP, Center for Data Science and Artificial Intelligence,
NEW YORK LIFE INSURANCE COMPANY
Melissa Wood, Vice President Change Management and Organizational Development,
NEW YORK LIFE INSURANCE COMPANY
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1:50 PM
Keynote Presentation: Creating Long-Term Value for Customers with Data-Driven Insurance Experiences
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2:10 PM
Keynote Presentation: Strengthening Data Governance Practices Across the Insurance Sector
- Use of metrics to track governance effectiveness and maturity
- Collaboration between business, IT, and compliance teams
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2:30 PM
Embracing Analytics to Transform Insurance Decision-Making
- Reducing fraud and operational inefficiencies through advanced analytics
- Empowering business users with self-service analytics tools
- Integrating analytics into core insurance functions like underwriting, claims, and pricing
Panelists:
Anuj Gupta, VP - Group Enterprise Data, ARGO GROUP
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3:10 PM
Keynote Presentation: Data-Enabled Understanding of Customer Risk in Insurance
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3:30 PM
Revolutionizing Insurance Innovation through AI and Unstructured Data
Panelists:
Khyati Sharma, Technology Compliance Lead, CURE AUTO INSURANCE
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4:10 PM
Networking Drinks Reception & End of Event
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